In this program, Sharon Martin of Profit Strategies will explore how employers can and should interact with their candidates or employees from hiring to firing. Sharon will discuss the dos and don’ts for:
• The Interview Process and Form
• Completing Personnel and New Hire Forms
• Employee Performance Reviews
• Disciplinary Actions
The program will discuss how to use effective communication techniques and appropriate terms during the hiring process, when evaluating employee performance and when disciplining or terminating employees, and what employers should avoid. What employers say and how they say it can determine an employee’s decision to accept a position, an employee’s performance and ultimately whether an employee departs on good terms. Effective communication can help the employer locate the right candidate and diffuse conflicts before they spiral out of control and become a lawsuit. Ineffective or insensitive communication techniques lower retention rates, cause misunderstandings and performance problems and may even lead to lawsuits.
Profit Strategies, Inc. is a leader in consulting, developing and servicing administrative functions of small and mid-sized companies. Sharon Martin, founder of Profit Strategies, Inc. worked for many years at a large Wall Street Investment Firms before deciding that she could better serve her clients by starting an independent consulting firm. We help business owners "Outsource the Pain" of back office duties.